Estate Agency Training

Regular training is an investment in the people that power your business and all Estate Agency businesses need motivated and engaged staff in order to succeed in todays hyper competitive environment. In sales and lettings skilled, motivated staff help you maximise opportunities and therefore transaction value, it is therefore essential to refresh the skills of existing members of staff and develop the skills of high performers.

The Business of Estate Agency can provide a full range of training options for your business, from off the shelf courses to a fully bespoke arrangement, tailored exactly to the needs and culture of your business and delivered at your premises, a site of your choosing or virtually.

All of our courses can be booked with follow up sessions or calls to ensure that the benefits of the training are embedded successfully in your teams.


1. Bespoke

Imagine the benefits to your staff of a 12 month rolling programme of training customised by you delivered by a trusted and reliable trainer and reviewed quarterly. Starting with an initial consultation, we take the time to understand both the culture of your company and the goals you have in training your people. After that a full proposal can be drawn up reflecting the content, frequency of training and follow ups, and the budget you set. A coaching contract for the MD or Directors of the business can be included as part of the package.

2. Focus on Valuers

Converting Valuations to Instructions is perhaps the most important role in Estate Agency. Our valuer course builds self confidence and examines the customer journey in detail, deconstructing it to find incremental gains which will secure the instruction. The course provides an understanding of the psychology behind concepts of rapport and trust as well as the principles of influence to help valuers construct a winning presentation.

3. Focus on Negotiators

Too often promising new hires are left to their own devices and six months later their performance is disappointing. This two day course gets all new negotiators off to the best start with a comprehensive induction and covers the sales process from start to finish.

4. Focus on Managers

Aimed at newly promoted or newly hired managers this course helps managers consider their leadership style and make deliberate choices along the Manager/Mentor/Coach continuum, it highlights the importance of creating both goal and role clarity for staff as well as being packed with invaluable insights, tips and ideas for engaging and retaining staff.

5. Build your own Training Platform

Together we can collaborate to build a suite of videos and training materials that represent your own training platform, which will help embed new starters and provide career pathways and development for high performers.